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FAQs

We created an easy online application. This form should take you less than few minutes per customer. Once you finish it, our expert customer service team will guide you through the process.

SSL encryption is used on all pages of our website to keep sensitive information. We host our database servers in a world-class data center and utilize state-of-the-art methods for securing user accounts and data.

No, you do not need to do that. All steps will be proceeded completely online. Rwandan government currently allows many nationalities to apply for Rwandan eVisa. Please check requirements for details.

For some cases, we have flexible refund policy. Please check here for more information.

It is recommended that you print out your Rwandan eVisa and present it at your port of entry. Soft copies on electronic devices may not be accepted.

The allowed number of entries depends on the type of Rwandan eVisa. With Rwandan e-Tourist, you can choose either single entry or multiple entries. e-Business and e-Transit visa are available for single entry only while East Africa Tourist Visa is available for multiple entries.

If you lose your passport, you need to register a new passport. 

Yes, everybody must apply for an eVisa regardless of age.

Rwandan government currently approves eVisa for about 250 countries and territories.

Please check requirements for details.